Terms of service

Terms of Service

Welcome to TruNutra. These Terms of Service describe the terms and conditions that apply when you access our website, use our services, or purchase products from our store. By using the store, you agree to these Terms and our Privacy Policy. If you do not agree, you should not use the store.

Access and Account

You represent that you are at least the age of majority in your state or province of residence. You agree to provide accurate, current, and complete information when using the store or placing an order. You are responsible for maintaining the security of your account credentials and for activity under your account.

Products

We make reasonable efforts to describe and display our products accurately. Product appearance may vary depending on your screen and device settings. Product descriptions, pricing, availability, and promotions may change without notice.

Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before starting any supplement, especially if you are pregnant, nursing, taking medication, or managing a medical condition.

Orders, Pricing, and Billing

When you place an order, you are making an offer to purchase. TruNutra may accept, decline, cancel, or limit orders where permitted by law. Prices are listed in U.S. dollars unless otherwise stated and may exclude taxes, shipping, handling, customs, or import charges. You agree to provide complete and accurate purchase and payment information.

Shipping and Delivery

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, incorrect addresses, or events outside our control.

Returns and Refunds

Returns and refunds are handled under our Refund Policy.

Intellectual Property

The store, including text, images, graphics, logos, product names, and design elements, is owned by TruNutra or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or exploit store content without permission.

Third-Party Tools and Links

The store may include links or tools provided by third parties. We are not responsible for third-party websites, tools, content, policies, or practices. Your use of third-party services is at your own risk.

Relationship with Shopify

TruNutra is powered by Shopify, which enables us to provide the store and checkout. Sales and purchases made through the store are directly between you and TruNutra. Shopify is not responsible for any aspect of sales between you and TruNutra, including any injury, damage, or loss resulting from purchased products or services.

Errors and Omissions

Occasionally information on the store may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct errors and update or cancel orders if information is inaccurate, including after an order has been submitted.

Prohibited Uses

You may not use the store for unlawful, fraudulent, abusive, infringing, malicious, or disruptive purposes, or to interfere with store security, collect personal information of others, transmit spam, upload harmful code, or violate applicable laws.

Disclaimer of Warranties

Except as expressly stated by TruNutra, the store and products are provided as is and as available, without warranties of any kind to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, TruNutra and its affiliates, partners, officers, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the store or products purchased through the store.

Indemnification

You agree to indemnify and hold harmless TruNutra and its affiliates, partners, officers, employees, contractors, service providers, and licensors from claims or losses arising from your breach of these Terms, violation of law, or misuse of the store.

Governing Law

These Terms are governed by the laws applicable in the jurisdiction where TruNutra is headquartered, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page, and your continued use of the store after changes are posted constitutes acceptance of the updated Terms.

Contact

Questions about these Terms should be sent to support@trunutra.com.